Contact & support
Hindi or English — write to us and a human answers.
Ways to reach us
Email support
support@24etax.com
We reply within one business day.
Phone
+91 97117 78126
Mon–Sat, 10:00–18:00 IST.
Office
Smart World Orchard,
Sector 61, Gurugram,
Haryana 122002
Message us on WhatsApp for quick questions — +91 97117 78126.
Chat on WhatsApp
Filing season
Around the 11th, 13th and 20th of each month we keep extended support hours — return-filing questions get priority.
Grievances
Privacy or data concerns? See the privacy policy for the grievance process — acknowledged within 72 hours.
Partner programme for CA firms & tax practices
One filings board across every client, staff appointed once, clients billed on your terms, and a referral code that gives the clients you bring a lasting discount. Partner pricing is shared on request — tell us about your practice and we send the terms within one business day.
What partners get
- Every client GSTIN on one filings board — IFF, GSTR-1, GSTR-3B, notices
- Staff appointed once, with the right role on every client
- Full access to every feature on every client you manage
- Clients billed to the firm or paying directly — your call, per client
- A referral code your clients enter at checkout for a lasting discount
- Small clients stay on Free at no cost
Answer it yourself, faster
The most common questions are covered in the GST Resource Centre — filing steps, due dates, reconciliation and invoice rules — and the pricing FAQ covers trials and plans.